Sales Admin

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders, and deliveries and provide support for sales representatives.

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Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets.

Responsibilities:

• Process orders via email or phone

• Check data accuracy in orders and invoices

• Contact clients to obtain missing information or answer queries

• Liaise with the Logistics department to ensure timely deliveries

• Maintain and update sales and customer records

• Develop monthly sales reports

• Communicate important feedback from customers internally

• Ensure sales targets are met and report any deviations

• Stay up-to-date with new products and features

Requirement:

• Bachelor degree in Business Administration, economics or related field

• Good command of English or Vietnamese communication

• Good command of Microsoft Office, especially Microsoft Excel, Powerpoint

• Strong analytical, interpersonal and communication skills

• At least 2 years of experience at the same position

• A person who can actively communicate with the related Departments with a service mind

• Self-starter with the ability to work independently and with minimal guidance

• Well-organized ; detail oriented

• Candidates who have basic knowledge of business and worked in pharmaceutical company is a plus